Tierra Pinkins

Senior Network Coordinator

10/2015-Present    Great Lakes Practice Transformation Network, Center for                                       Health Innovation and Implementation Science (CHIIS)

                                Indianapolis, IN

• Responsible for information dissemination. The Senior Network Coordinator will be the GLPTN's point of contact and will communicate program related information to the Network Director, Program Manager and Board of Directors, as well as other network personnel, quality improvement advisors, and external stakeholders. The Network Coordinator will monitor the GLPTN's development and provide leadership support to state operations teams ensuring effective and timely implementation of planned activities in GLPTN provider areas, and will monitor the reporting of these teams to ensure timely data feedback loops are established. 

• Responsible for tracking provider commitments, metrics for CMS reporting and connecting local entities with the national CMS resources available to assist in practice transformation.

• Assist in the assessment of network needs, by performing ongoing environmental scans, and in the development and implementation of strategies to improve the performance of operation teams and may also represent the GLPTN at meetings and workshops.

• Develops and implements policies, procedures and guidelines for network implementation per CMS requirements.

• Coordinate all aspects of Quality Improvement Advisor training activities and GLPTN events, including location, technical assistance, content delivery, etc. 

 

Admistrative Coordinator

10/2014-10/2015    Indiana University School of Medicine and Indiana Clinical                                 Translational Science Institutes, Center for Health                                                 Innovation and Implementation Science (CHIIS)

                                Indianapolis, IN

• Coordinate small scale implementation science projects and assisting with the coordination of larger scale projects involving multidisciplinary teams

• Coordinate the schedules of the COO and Executive Director of CHIIS

• Creation of Standard Operating Procedures (SOPs) for center policies and operational processes

• Assist in the grant writing and submission process

• Proofread grants and manuscripts and scan for grammatical errors in written communications

• Prepare presentations to be utilized by the CHIIS Leadership

• Facilitation of meetings including: Board of Directors, Board of Advisors, Implementation Science Project Development Team, and Clincal Intelligence Analytics

• Facilitation of Innovation Forums for group-based solution generation

• Facilitation of Implementation Science and Population Health Management short courses

• Attend meetings as needed and take meeting minutes

• Update and maintain bio-sketches

• Interact with high level executives

• Prepare letters of support and recommendations

• Manage travel itineraries and reimbursements 

• Coordinate Faculty visits and presentations

 

Office Manager/Intern

1/2014-10/2014     Affiliated Service Providers of Indiana, Inc. (ASPIN)

                              Indianapolis, IN

• Manage day to day operations of the office including phone systems, reception, copy machine, external correspondence, postage, office supplies, information technology, ordering supplies, etc.

• Schedules meetings as needed securing location, arranging refreshments, conference calls and sending confirmations.

• Coordinates the aggregation of information for ASPIN, Commission on Accreditation of Rehabilitation Facilities (CARF), Division of Mental Health and Addiction (DMHA) reports and other monitoring measures.

• Performs human resources functions such as recruitment, reference checks, new hire paperwork, and verification of emplyment eligibility.

• Updates and maintains website and social media content

• Community Liaison for Indiana Veteran Behavioral Health Network

• Maintains training registration, speaker contracts,payments and invoicing

 

Program Support Assistant

9/2012-1/2014      Richard L. Roudebush VA Medical Center

                             Indianapolis, IN

• Assisted with the National Professional Standards Board by accessing documentation from the Electronic Personnel Folder and processing board actions for appointment, promotions and awards.

• Proficiency notifications and updates for Unit Managers.

• Service Automated Data Processing Application Coordinator (ADPAC): Point of contact in service packages; basic IT troubleshooting; issue hardware, software, equipment, telephone, and move requests.

• Coordination of initiatives for the Performance Improvement Council and Inpatient Performance Measures Group

• Creation and maintenance of the Performance Improvement Council SharePoint site

• Track measures to be reported to the VISN, Inspector General and Joint Commission

 

Student Trainee

11/2009-9/2012     Richard L. Roudebush VA Medical Center

                               Indianapolis, IN

• Responsible for data entry, chart/graph creation and presentation, and meeting minutes using Microsoft Word, Excel, Access and PowerPoint

• Coordination of Performance Improvement Initiatives with a multidisciplinary team

  • Hand Hygiene, Hospital Acquired Pressure Ulcers, Falls, Restraint Documentation, Medication Managment

• Back-up for the Nurse Recruitment office: Office organization, answering office phone, taking messages, interacting with registered nurses, checking RN licensure and references